Customer Service
Shop
- Receive valuable MyStylePoints™ every time you purchase on MyFavoriteStyles™.com.
- You must register to become a MyStylePoints™ member in order to start accumulating points.
Earn Rewards
- Earn one MyStylePoints™ for every $1.00 of merchandise you purchase on MyFavoriteStyles™.com.
- Once you accumulate 300 points, you’ll earn a $10 reward. Reward certificates will be emailed to you automatically.
- MyStylePoints™ members receive exclusive promotions and early notice of sales.
Redeeming Is Easy
- Simply enter the certificate code during checkout of your next purchase of $50 or more and $10 will be deducted from your total.
- You will receive monthly MyStylePoints™ update emails to track your points.
Ordering
Shop Our Main Categories:
From the upper navigation, click on Women, Men, Kids, or Brands to shop your favorites by collection or style. On the left hand side, the full category for each collection will expand.
Review
Click on a product’s image or title to take you to a full description listing the details of the item. (insert image of product page here)
Select the color and size of the product you wish to purchase by clicking on the drop-down selections.
Wish List
Click the button: “Add to Wish List”.
These are items you are thinking about buying. When you check out they will not appear in your shopping bag. You must transfer an item from your wish list to your shopping bag in order to purchase it.
Shopping Bag
Click the button: “Add to Bag”.
These items will remain in your bag until you are ready to check out and make a purchase. Click “Return to Shopping” to continue shopping and add other items to your bag.
Checkout
Here are the steps to complete your order:
Click Checkout
Sign in or Register with MyFavoriteStyles™.com
Edit or fill out the following information: Shipping Address, Billing Address, Credit Card info, email address or Register with MyStylePoints™
Review Order Summary of Products to purchase with size, color, quantity
Click Submit
Print Order Confirmation Page
You will receive a confirmation email and a shipping confirmation email with tracking information.
Shipping
Shipping Information
Orders may be placed on the MyFavoriteStyles™.com Site 24 hours a day, seven days a week. All Orders of in-stock items placed after 4:00 P.M. (EST) on business days and all Orders placed on Saturdays, Sundays or holidays will be processed on the next business day. MyFavoriteStyles™.com hours of operation are 8:30 A.M. through 5:30 P.M. (EST) Monday through Friday.
We will contact you within 24 hours (excluding weekends and holidays) if any portion of your order is backordered. Once your order is shipped, we will send you an email confirmation including a tracking number. There is no additional cost to ship backorders. There is only one shipping charge per order and it is charged when your first shipment is sent. Backordered items will be grouped and shipped together when appropriate otherwise, backorders are shipped as they become available.
Standard shipping - New Shipping Standard Free Standard shipping on orders of $50 or more.*
MyFavoriteStyles™.com offers a number of shipping methods to meet your needs:
Standard delivery time to the 50 U.S. States is 5 to 9 business days for in-stock orders. Shipping is free for orders $50 or more* to the 50 States only. Standard shipping to APO/FPO militaryaddresses and U.S. territories may take longer. We will choose the most efficient shipping carrier for your order. The carriers we use include but are not limited to United Parcel Service (UPS) and the U.S. Postal Service (USPS). Standard shipping fees:
| Merchandise Subtotal |
Shipping and Handling Charges |
$0.00 to $49.99 |
$5.99 |
$50.00 and Greater |
$8.99 FREE
|
*Free Standard Shipping on purchases of $50 is based on merchandise total and does not include taxes or any additional charges. Additional fees apply for expedited shipping and multiple shipping destinations. This promotion cannot be applied to past purchases. MyFavoriteStyles™.com reserves the right to change these terms and conditions at any time.
Customs Fees (if applicable)
Orders shipped outside the United States may be subject to customs import duties and/or taxes based on the destination country. If assessed, additional customs fees are the responsibility of the customer. MyFavoriteStyles™.com is unable to predict or control customs charges as they are levied by the destination country.
Order Tracking
Once your order is shipped, you will be sent an email confirmation. If you shipped via UPS, your email will contain a tracking number that you may use to track your order. You can track your order by using UPS Internet tracking site.
Fit Guide
Bra Fit Guide
Step 1 - Band Size
To measure the band size, take a snug measurement around your rib cage, below your bust and shoulder blades. If you get an odd number (like 35), round up one (to 36).
Step 2 - Fit
To check the band size, measure under the arms and over the bust. If you get an odd number, add one, if you get an even number this is your band size. Compare the number you just measured for "Fit" to the previous number for "Band Size". If the numbers differ, go with the larger number.
Step 3 - Cup Size
To measure the cup size, with bra on and clothes off, measure around the fullest part of your bust. For every inch that is greater than your band size, this is one cup size. For example, if the difference is 1"=A, 2"=B, 3"=C, 4"=D, 5"=DD, 6"=DDD.
FAQ's
How do I place an order?
Orders can only be placed via the MyFavoriteStyles™.com website or call 1-800-838-7343. Review the Ordering section for more details.
What are my payment options?
MyFavoriteStyles™.com accepts Visa, MasterCard, American Express and Discover online. We do not accept personal checks, money orders or COD.
Is it safe to use my credit card?
Yes, shopping at MyFavoriteStyles™.com is safe. Our secure server software encrypts information, ensuring that Internet transactions stay private and protected. We use Secure Sockets Layer (SSL) technology, considered the gold standard in Internet encryption technology, to protect the security of your credit card information.
Do I need to pay sales tax?
Sales tax is charged for all customers located in the state of North Carolina. The tax rate is 6.75%. If you are required by your location to pay tax, it will be calculated automatically in the last step of the checkout process.
How do I log into my account?
Click on My Account, and enter your email address and password to log in to your account. If you forget your password, simply click the Forgot Password link and we will email you the password. You can change your password once you have logged in.
Part of my order is backordered. Will you ship what you have or will I have to wait for the entire order?
We will ship the portion of your order that is in-stock. You will receive a shipping confirmation with a tracking number once we ship. And we will contact you to let you know what item is on backorder.
How do I return or exchange a product that I purchased?
Please review our return/exchange policy.
Do you share or sell customers' personal information?
No. Our Privacy Policy guarantees that your information will not be disclosed. We use this information only for orders you place.
Do you have any retail stores or a printed catalog?
MyFavoriteStyles™.com operates entirely online and does not currently have any retail locations or a printed catalog. To view our latest products, please visit our complete catalog on the website.
Do you offer gift-wrapping?
No, we currently have no Gift Wrapping services.
Our Policies
MyFavoriteStyles™.com Terms and Conditions
Returns and Exchanges
At MyFavoriteStyles™.com, we believe in offering the Very Best - Value, Quality and Selection, however we understand that sometimes there may be a need to return or exchange something. You may return unworn, unlaundered items within 30 days of delivery. Please make sure all tags and packaging are intact. Items without their orginal tags intact will not be eligible for refund. Due to health code regulations, underwear, hosiery, and swimwear must be unopened and unworn.
We will process your return / exchange within 10 business days and notify you once we have done so. If you requested a refund, we will process it on the original credit/debt card used for the purchase minus shipping/handling fee.
Returns beyond the 30 days of delivery or for incorrect shipping information are subject to a 15% restocking fee.
All clearance items are final sale and are not returnable.
Return / Exchange Shipping Fees
You are responsible for return shipping fees. If you are exchanging an item, standard shipping fees will apply. In the unlikely event that you receive damaged goods, or items that you did not order, it is important that the items remain unworn, unopened, and unlaundered so we can credit you in full, including return shipping if it is a result of our error.
How to Return Your Purchase
Please follow these steps to successfully return your purchase:
- Replace the item in the packaging in which it was received. This is the original brand packaging in which each item is wrapped.
- If the item was shipped to you in a box, please return it to us in a box. If you do not have the original box, please use a sturdy box to prevent damage while in transit. We are not responsible for damage to products in transit sent back to us.
- To ensure the package arrives back to us safely and that you are credited, please use a pre-paid, insured and traceable method (such as UPS, FedEx, Certified mail or another method) where you receive a shipping slip that can be used to trace the delivery. Overnight shipping is not necessary. Many carries offer low cost ground shipping and allow you to trace your delivery.
If you have questions prior to returning items to us, please contact Customer Service:
Please note that MyFravoriteStyles.com may refuse any return if it does not meet the Return guidelines.
MyStylePoints™ Policy
MyStylePoints™ Program participation and its benefits are offered at the sole discretion of MyStylePoints™ (MFS). At its sole discretion, MFS has the right to modify, add or delete any of the Program rules, terms, conditions, benefits or rewards, in whole or in part, at any time, with or without notice, even though such changes may affect the value of points already accumulated the value of the rewards and/or the time for redemption.
You will receive a Rewards Certificate by email within 60 days after you reach the minimum point threshold as defined in the Program. Points will not be earned on sales tax, reward redemptions, prior purchases, warranties, shipping expense, gift cards, service fees or returned merchandise. As noted above, MFS may change the point minimum at any time without prior notification.
Rewards Certificates (i) can be redeemed for merchandise only as offered by MFS (ii) must be used in their entirety at time of purchase and (iii) may not be redeemed for gift cards, credits, select products, online services or service items. Rewards Certificates have no cash value and cash will not be paid for unused portions of the Rewards Certificates. Merchandise purchased with a Rewards Certificate may be exchanged for merchandise only. Rewards Certificates are not transferable and MFS reserves the right to limit the time within which you may redeem Rewards Certificates.
The Program has no predetermined termination date and may continue until such time as MFS, in its sole discretion, elects to designate a Program termination date. MFS has the right to end the Program at any time without providing written notice to you. All UNREWARDED POINTS shall automatically expire each year on the Saturday closest to January 31st.
Modification of these terms and conditions may only be made in writing by an authorized representative of MFS. All interpretations of Program terms and conditions shall be at the sole discretion of MFS and such interpretations are binding on you.
You are responsible for notifying MFS of any changes of email address. MFS is not responsible for Reward Certificates, which are lost, delayed or misdirected. Program points and Reward Certificates may be subject to federal, state, or other taxes and such taxes are your sole responsibility. Participants must be at least 18 years of age. Participation in the Program is void if prohibited by law in the jurisdiction in which the prospective participant resides. If in any particular state the Program or MFS has to apply for any special license, bonding, permit or other governmental regulatory approval, the Program will be void in that particular state.
Cancellations
If a MyStylePoints™ certificate was used to place your order, then upon acceptance of the cancellation, the equivalent points will be credited to your account and a new certificate will be issued.
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