Customer Review: Thank you for the personalized note from Amy and the free socks due to shipping. It was to my surprise that you did that for me and my first order. I am very impressed. I have a company of 21 people and you guys get it. I appreciate that you exceeded my expectations. Please fee free to use this testimonial to grow you awesome business.
Customer Review: You've provided great customer service!
Don't know how large a company y'all are, but I was impressed right away when I was notified by email about my color choice not being available, and the subsequent phone call I made to you.
How nice it was to speak directly to a person, who right away knew/found my order and quickly provided me with all the info I needed, and in a friendly manner.
Then you followed up with an email to tell me the Brooks shorts I was interested in are available in all colors in my size. Giving me a 15% discount was nice too!
Yes you are soliciting business, but it was a nice follow-up to our conversation.
As a result, I ordered the shorts and a Pearl Izumi singlet! Without our prior conversation, I probably wouldn't have bothered to check out your website.
I am a person who is very aware of the power of positive or negative customer service, and I like to acknowledge people who provide the positive example.
Please forward this to your supervisor, or if you prefer I can contact them personally. Send me the contact info, and I'll be glad to do that.
Home > Customer Service
Shop Our Main Categories:
From the upper navigation, click on Women, Men, Brands or Shop By Activity for your favorites by collection or style. If your selection is not available in one of these categories, use Search entering a style or keyword.
Click the button: Add to Bag.
These items will remain in your bag until you are ready to check out and make a purchase. Click Return to Shopping to continue shopping and add other items to your bag.
Here are the steps to complete your order:
Sign in or Register with MyFavoriteStyles.com - For Active Living!
Edit or fill out the following information: Shipping Address, Billing Address, Credit Card info, email address
Review Order Summary of Products to purchase with size, color, quantity
Print Order Confirmation Page
You will receive a confirmation email and a shipping confirmation email with tracking information.
Orders may be placed on the MyFavoriteStyles.com - For Active Living! Site 24 hours a day, seven days a week. All Orders of in-stock items placed after 4:00 P.M. (EST) on business days and all Orders placed on Saturdays, Sundays or holidays will be processed on the next business day. MyFavoriteStyles.com - For Active Living! hours of operation are 8:30 A.M. through 5:30 P.M. (EST) Monday through Friday.
We will contact you within 24 hours (excluding weekends and holidays) if any portion of your order is backordered. There is no additional cost to ship backorders. There is only one shipping charge per order and it is charged when your first shipment is sent. Backordered items will be grouped and shipped together when appropriate otherwise, backorders are shipped as they become available.
Standard shipping - Free Standard shipping on orders.*
MyFavoriteStyles.com - For Active Living! offers a number of shipping methods to meet your needs:
Standard delivery time to the 50 U.S. States is 5 to 7 business days for in-stock orders. Shipping is free for orders to the 50 States only. Standard shipping to APO/FPO military addresses and U.S. territories may take longer. We will choose the most efficient shipping carrier for your order. The carriers we use include but are not limited to United Parcel Service (UPS) and the U.S. Postal Service (USPS). Standard shipping fees:
|Merchandise Subtotal ||Shipping and Handling Charges |
Customs Fees (if applicable)
*Free Standard Shipping on purchases of $50 is based on merchandise total and does not include taxes or any additional charges. Additional fees apply for expedited shipping and multiple shipping destinations. This promotion cannot be applied to past purchases. MyFavoriteStyles.com - For Active Living! reserves the right to change these terms and conditions at any time.
ALL International shipping rate is $17.99. Orders shipped outside the United States may be subject to customs import duties and/or taxes based on the destination country. If assessed, additional customs fees are the responsibility of the customer. MyFavoriteStyles.com - For Active Living! is unable to predict or control customs charges as they are levied by the destination country.
Once your order is shipped, you will be sent an email confirmation. If you shipped via UPS, USPS or Federal Express, your email will contain a tracking number that you may use to track your order. You can track your order by using selected Carrier Internet tracking site. Bra Fit Guide 1. General Guidelines:
- Use a standard fabric or soft plastic tape measure.
- Wear a comfortable non-padded bra that fits well. Do not wear a specialty bra, like a minimizer or leisure bra. Do not wear a top over the bra while measuring.
- For best results, have someone else measure you.
- If you're between sizes, buy the larger size.
- Accept your bra size. Choose the size that your measurements show, not the size you want to be.
2. Take a Band Measurement:
- Take a snug measurement around your rib cage, under your bust and shoulder blades.
- Add 5 inches. Example: 40" + 5" = 45"
3. Determine Even Band Size:
- If you get an even number in Step 1, this is your Band Size.
- If you get an odd number in Step 1 (like 45), round up one (to 46) to get your Band Size. Example: 45" + 1" = 46"
4. Bust Measurement:
- Take a loose measurement around the fullest part of your bust.
5. Determine Cup Size:
- Subtract Band Measurement (from Step 1) from Bust Measurement (from Step 3). Example: 50" - 45" = 5"
- Use the chart below to determine your Cup Size: Example: 5" = DD Cup
Bra manufacturers should adjust their sizing to the bra type, but if you have been measured recently and a bra does not fit, it may be that you do not like the way that particular style of bra (minimizer, t-shirt, leisure etc.) feels on you in your usual size. You may need to adjust your bra size to fit that style of bra.
How do I place an order?
Orders can only be placed via the MyFavoriteStyles.com - For Active Living! website or call 1-800-838-7343. Review the Ordering section for more details.
What are my payment options?
MyFavoriteStyles.com - For Active Living! accepts Visa, MasterCard, American Express and Discover online. We do not accept personal checks, money orders or COD.
Is it safe to use my credit card?
Yes, shopping at MyFavoriteStyles.com - For Active Living! is safe. Our secure server software encrypts information, ensuring that Internet transactions stay private and protected. We use Secure Sockets Layer (SSL) technology, considered the gold standard in Internet encryption technology, to protect the security of your credit card information.
Do I need to pay sales tax?
Sales tax is charged for all customers located in the state of North Carolina. The tax rate is 6.75%. If you are required by your location to pay tax, it will be calculated automatically in the last step of the checkout process.
How do I log into my account?
Click on My Account, and enter your email address and password to log in to your account. If you forget your password, simply click the Forgot Password link and we will email you the password. You can change your password once you have logged in.
Part of my order is backordered. Will you ship what you have or will I have to wait for the entire order?
We will ship the portion of your order that is in-stock. You will receive a shipping confirmation with a tracking number once we ship. And we will contact you to let you know what item is on backorder.
How do I return or exchange a product that I purchased?
Please review our return/exchange policy.
Do you share or sell customers' personal information?
Do you have any retail stores or a printed catalog?
MyFavoriteStyles.com - For Active Living! operates entirely online and does not currently have any retail locations or a printed catalog. To view our latest products, please visit our complete catalog on the website.
Do you offer gift-wrapping?
No, we currently have no Gift Wrapping services.
MyFavoriteStyles.com Terms and Conditions
Returns and Exchanges
At MyFavoriteStyles.com - For Active Living! For Active Living, we believe in offering the very best Value, Quality, and Selection, however, we understand there may be a need to return or exchange your purchase.
Our Return and Exchange Policy
- Orders can ONLY be returned/exchanged within 30 days of receipt of merchandise. All Clearance items are final sale and cannot be returned.
- Merchandise must be unworn, unused, tags attached and in full resaleable condition.
How to Return Your Purchase
MYFAVORITESTYLES.COM - For Active Living!
Attn: Returns/Exchange Department
10140-3 Beach Drive SW
Calabash, NC 28467
Any questions please call customer service 1-800-838-7343 or e-mail firstname.lastname@example.org.
Please note that MyFavoriteStyles.com - For Active Living! may refuse any return if it does not meet the Return guidelines.